Services & After-Sales Support

After-Sales

Comprehensive Service & Support

When you buy a JAI machine, you don't just buy a machine — you get the full backing of 75+ trained service engineers across India, ready to keep your production running.

Installation & Commissioning

Professional installation and commissioning by factory-trained engineers at your site, with operator training included.

Preventive Maintenance

Scheduled preventive maintenance contracts (AMC) to keep your machines running at peak efficiency and avoid unplanned downtime.

Breakdown Service

Rapid-response breakdown service with 75+ engineers available across India. Most locations covered within 24–48 hours.

Spare Parts

Genuine JAI spare parts available nationwide through 250+ dealer outlets and direct from the factory. Fast courier despatch.

Operator Training

Machine-specific operator and maintenance training programs at our Mumbai training centre or on-site at your facility.

Tele-Support

Phone and video call support from our technical team for quick diagnosis and remote guidance before a visit is needed.

Machine Retrofitting

Upgrade older JAI machines with new motors, drives, safety guards and control systems to extend service life.

Inspection Service

Annual machine inspection and certification report — useful for insurance, resale and compliance purposes.

AMC Plans

Annual Maintenance Contract Plans

Basic AMC

Preventive maintenance visit once a year, telephone support, 10% discount on spare parts.

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Standard AMC

Two preventive maintenance visits per year, telephone support, 15% discount on spares, priority breakdown response.

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Premium AMC

Quarterly preventive maintenance, 24/7 telephone support, 20% discount on spares, dedicated service engineer, loan machine option.

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Raise a Request

Log a Service Request

Fill in the form and our nearest service engineer will contact you within 4 hours during business hours.

Service Helpline

+91-22-1234-5678 (Mon–Sat 9am–6pm)

WhatsApp Service

+91-98765-43210

Service Email

service@jaiindustries.com

Service Request Form
Request received! Our engineer will contact you within 4 hours.